Custom

1. What is a custom paint by numbers kit?

A custom paint by numbers kit is a personalized DIY painting set made from your photograph. We convert your image into a numbered outline on a professional canvas and pair it with individually labeled, ready-to-use acrylic paint pots. It lets anyone from beginners to experienced crafters recreate a meaningful photo as hand-painted wall art.

Each kit includes:

• Pre-printed cotton canvas (numbered)

• Set of acrylic paints, matched exactly to your photo

• 3 high-quality brushes (small, medium, fine detail)

• Reference image of the completed painting

• Easy-to-follow instructions

2. How does the photo-to-paint-by-numbers process work?

You upload your picture, our designers review it, and we generate a custom paint-by-numbers template optimized for color accuracy and detail. Once approved, the design is printed on canvas, paints are mixed and labeled, and the full kit is packed and shipped to your door.

Simple step-by-step:

1. Choose your preferred canvas size.

2. Upload a high-resolution photo.

3. Add any special instructions (e.g., remove background).

4. We craft your kit in 3–5 business days.

5. Receive your package and start painting.

3. What type of photo works best for a custom paint by numbers?

The best results come from photos with clear contrast, good lighting, and a defined subject. Close-up portraits, pet headshots, and images with minimal distracting backgrounds translate most accurately into a paint-by-numbers design.

Ideal photo characteristics:

• High resolution (at least 1000 x 1000 pixels)

• Sharp focus on the main subject

• Natural, even lighting without harsh shadows

• Simple or solid-colored background

Note: Avoid group shots with many small faces – they lose detail at standard kit sizes. We recommend 1–2 subjects for maximum impact.

4. Can I use a picture of my pet or a group photo?

Absolutely. Pet portraits are our most popular custom paint by numbers request. For pets, a close-up shot at eye level works beautifully. Group photos are possible, but we recommend limiting the group to 3 people for sizes 16×20 inches and larger. Fewer subjects ensure that facial features remain distinct and the painting experience stays enjoyable.

5. How many colors are included in a personalized paint by numbers?

Our standard kits include 24 carefully mixed acrylic colors to capture the nuances of your photograph. For complex images with gradients or multi-colored backgrounds, we can expand to 36 or 48 colors upon request. Each paint pot is numbered to match the canvas and contains more than enough paint for generous coverage.

6. What canvas material do you use, and is it framed?

We use a 380gsm pre-primed cotton canvas with a delicate linen texture. This professional-grade material prevents paint from bleeding and holds colors vibrantly. The canvas arrives rolled in a protective tube – not stretched or framed – which makes it safe to ship and easy to store. You can later frame it, mount it on stretcher bars, or even use it in a DIY art journal.

7. Do you provide extra paint? What if I run out?

Yes, every paint pot is overfilled to ensure you never run out. We also include coverage tips: use the medium brush for larger areas and the fine detail brush for tiny cells. If you do need extra paint for any reason, contact our support team, and we’ll send a complimentary replacement set right away.

8. How long does it take to finish a custom paint by numbers painting?

Completion time depends on the canvas size and your painting pace. On average:

• 16×20 inch canvas: 8–12 hours total

• 20×24 inch canvas: 12–18 hours total

Many hobbyists spread the work over several relaxing sessions. The process is designed to be therapeutic, so there’s no rush.

9. How do I start my first custom paint by numbers? Any tips for beginners?

Starting is simple. Begin with the darkest colors and largest areas, then gradually move to lighter tones and smaller cells. Here’s a quick beginner workflow:

• Work in a well-lit space.

• Keep a cup of water and paper towel handy for brush cleaning.

• Paint one number at a time to keep colors crisp.

• Close paint lids tightly between sessions to prevent drying.

• For cleaner lines, use the smallest brush on cell edges after the main area dries.

10. Do you ship internationally, and what are the shipping times?

We ship to the US, Canada, UK, Australia, and most EU countries. Standard delivery estimates:

• USA: 7–12 business days after production

• UK & Europe: 10–15 business days

• Australia & Canada: 12–18 business days

Express shipping upgrades are available at checkout. You’ll receive a tracking number as soon as the kit leaves our studio.

11. What is your return or refund policy for custom kits?

Because every custom paint by numbers kit is uniquely made from your photo, we cannot accept returns for “change of mind.” However, if your kit arrives damaged or with missing components, we offer a full replacement or refund. Email us a photo of the issue within 14 days of delivery, and our support team will resolve it within 24 hours.

12. Can I order a custom paint by numbers as a gift?

Yes – it’s one of the most heartfelt personalized gifts you can give. To gift a kit:

• Upload your recipient’s favorite photo.

• Choose “Gift” at checkout to exclude the invoice from the package.

• Add a complimentary gift message (we’ll print and include it inside).

• Ship directly to their address; the kit arrives gift-ready.

Perfect for anniversaries, pet memorials, Mother’s Day, and holiday presents.

13. How should I care for my finished painting?

Once fully dry (24–48 hours), you can seal your artwork with a clear acrylic varnish to protect it from dust and UV light. If you choose to stretch and frame it, use acid-free mounting materials to prevent yellowing. Avoid hanging in direct sunlight or high-humidity areas.

14. Will the numbers show through the paint?

Our acrylic paints provide excellent opacity. On darker canvas areas, the numbers may lightly ghost if you use extremely thin coats, but the enclosed instructions teach you a simple two-coat technique that completely masks the lines and numbers. Most painters find that one normal coat is sufficient.

15. Are the paints safe and non-toxic?

Absolutely. All our paints conform to ASTM D-4236 safety standards and are non-toxic, water-based, and odorless. They are safe for adults, teens, and supervised older children. If you have sensitive skin, we recommend washing your hands after painting.